Privacy Policy

Last updated: June 16, 2025

SMAE PERU S.A.C. – trading as Natal Peru

1. Introduction

At Natal Peru, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website or contact our team. By using our services, you agree to the practices described in this Policy.

2. Who We Are

  • Legal Name: SMAE PERU S.A.C.
  • Tax ID (RUC): 20610333282
  • Email: hello@natalperu.com
  • Address: Av. Cerros de Camacho 1270, Lima, Peru

3. What Information We Collect

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Travel preferences and interests
  • Payment and billing information (only if required for confirmed services)
  • Any other data you choose to share with us through our forms, emails, or calls

4. How We Collect Information

  • Submit an inquiry via our website
  • Contact us via email, WhatsApp, or phone
  • Subscribe to our newsletter
  • Confirm a booking with us
  • Interact with our website, forms, or social media platforms

5. How We Use Your Information

  • Respond to your travel inquiries and requests
  • Design personalized itineraries and proposals
  • Process bookings and payments
  • Communicate with you about your trip
  • Send occasional updates, travel tips, or newsletters (only if you opted in)
  • Improve our services and user experience

We do not sell, rent, or trade your personal information to third parties.

6. Sharing Your Information

  • Trusted service providers (hotels, guides, transportation companies)
  • Payment processors (if applicable)
  • Government authorities (only when legally required)

All third parties we work with are committed to confidentiality and data protection.

7. How We Store & Protect Your Data

Your data is stored securely and accessed only by authorized personnel. We implement appropriate technical and organizational measures to safeguard your personal information against loss, unauthorized access, or misuse.

8. Your Rights

  • Access your personal data
  • Correct or update your information
  • Request the deletion of your data
  • Withdraw consent at any time
  • File a complaint with a data protection authority (if applicable)

To exercise any of these rights, please contact us at hello@natalperu.com.

9. Newsletter & Marketing

If you sign up for our newsletter, you will occasionally receive updates about Peru travel inspiration and our services. You may unsubscribe at any time using the link at the bottom of any email or by contacting us.

10. Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the new effective date.

12. Contact Us

  • Email: hello@natalperu.com
  • Phone: +51 924 828 993
  • Address: Av. Cerros de Camacho 1270, Lima, Peru